Prepare, Prepare, Prepare. And Rehearse (etc).
OK so the wi-fi let Steve down. Get over it. I thought he handled it brilliantly. Calm, slightly amused, carried on. It happens to us all. He's a man of the people.
Needless to add, the minute the curtain came down he went back-stage and beat seven shades of s**t out of his team of trusted aides. That's called being the boss! (p.s. nice phone)
